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The Future of Customer Relationships: Where is all this heading?

Shifts in technology and human behavior are rapidly changing customer’s expectations of companies. Things are moving so fast, that most executives are not only trying to catch up with the changes, but...

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In search of: A meaningful measure of Influence

*************************************************************************************** I will be phasing this blog out soon. Please visit my new blog at http://www.brianvellmure.com and subscribe to...

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